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Dependable Solutions for Everyday Living

At Prime Machinery Supply, we are dedicated to helping you work smarter and live with greater ease—whether you’re managing a busy household, maintaining your property, or improving your workspace. Our focus is on delivering reliable, high-quality solutions backed by responsive customer support, making everyday tasks more efficient, dependable, and manageable.

With a commitment to performance and practicality, we’re here to help you stay prepared, operate smoothly, and confidently handle whatever each day demands.

Frequently Asked Questions

Answers to the questions we hear most before checkout.

We currently ship to the contiguous United States. We're continually working to expand our shipping destinations.

Yes. Standard shipping is free on all standard parcel orders shipped to the contiguous United States. Large or specialized equipment that ships via LTL freight may require a separate shipping quote.

Orders are processed within 1-2 business days. Standard parcel items typically arrive in 4-7 business days total. Freight (LTL) items ship on a schedule confirmed with your shipping quote. See our Shipping Policy for full details.

Yes. You have 30 days from delivery to return an item. The item must be new, unused, undamaged, and in original packaging. Return shipping is the customer's responsibility, and a 25% restocking fee applies. See our full Return and Refund Policy.

Contact us within 30 days of delivery with photos of the damage. We cover return shipping and there's no restocking fee — you'll get a replacement or a full refund.

Yes, at no charge, provided it hasn't shipped yet. Contact us as soon as possible. Once an order has shipped, follow the standard return process instead.

We accept Visa, Mastercard, American Express, Discover, and Diners Club, along with Apple Pay, Google Pay, Shop Pay, and PayPal. See our Payment Options page for details.

Yes, every product is covered by the manufacturer's warranty. Coverage varies by product — see our Warranty Policy page for details.

Email us at support@primemachinerysupply.com or call 380-230-3405. We're available Monday to Friday, 9 AM to 5 PM EST.

Built for Performance. Backed by Reliability.

At Prime Machinery Supply, we provide dependable machinery and home equipment designed to make work easier, projects smoother, and everyday tasks more efficient. We focus on quality, durability, and customer satisfaction—delivering solutions you can trust for years to come.

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